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QCTO Code of Conduct for Development Quality Partners (DQP) and Assessment Quality Partners (AQP)

The QCTO Code of Conduct for Development Quality Partners (DQP) and Assessment Quality Partners (AQP) We, the undersigned, wish to be appointed by the QCTO as a DQP/AQP. We agree that, if the QCTO delegates such functions to us, we hereby commit ourselves to abide by the QCTO’s Code of Conduct in relation to all our work. The Code of Conduct to which we agree is as follows: i.      promoting the objectives of the NQF; ii.      dealing   fairly,   professionally   and   equitably   with   stakeholders   whilst accelerating the redress of past unfair discrimination; iii.      consulting  with  all  relevant  stakeholders  that  have  an  interest  in  the development and assessment of occupational qualifica[...]

What are the key elements of a Training Manual

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The Training Manual may contain the following elements

*A Cover page with plain or graphic with Title clearly written
*A Blank page after the cover page
* Table of contents
* An Introduction page on What-How-Who – “What the Manual is about”, “How to use the Manual” & “For whom the Manual is meant”
* A Navigational Tips page with visually catchy icons which will be used throughout the manual
* Expanding the Table of contents – Objectives / Description of each topic / Section Summary
* Placeholders for graphics
* Placeholders for work sheets
* Page for Conclusion
* Page for Further Reading
*Page for Bibliography / References / Citations
*A Blank page prior to closure
*Closing Cover page

The following advice has been given by many authors:

*Write in plain English: Avoid using technical terms, unless it is part of the work place vocabulary. In that case make sure technical terms are explained in simple language/terms. Spell out or explain acronyms and abbreviations.
*Use the active voice: It is concise.
*Be consistent in the use of terminology, tone and style of writing.
* Long sentences and paragraphs can be confusing. Use short sentences and phrases. Numbered steps are easier to follow than long paragraphs.
*Include illustrations (graphs, flow charts, tables, pictures, screen displays, examples of finished tasks) where appropriate to clarify concepts and enhance understanding. It also adds visual interest. Illustrations should be in proper proportion to nearby text.
*Write a detailed table of contents that include chapter headings as well as the next level of subheadings.
*Write a detailed index, including cross-references, to make it easy to find information. A good index makes the manual usable as a reference work for future use.
* Check spelling and grammar.

After the completion of the first draft get feedback from trainers/presenters and other key personnel. Implement any suggestions if appropriate.

The title page, table of contents, a glossary of terms (if used) and the index are prepared last. On the title page the following should appear: Name of the manual, author(s), company name, publishing date. A copyright notice can be included, as well as acknowledgement of contributors if appropriate.