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QCTO Policy on qualification development facilitators

1. POLICY STATEMENT

1.1 The purpose of this policy is to outline the functions of and requirements for
Qualification Development Facilitators.
1.2 This policy shall apply to those aspiring to register as Qualification Development
Facilitators (QDFs) as well as to those already registered as QDFs.

2. ObJECTIVES OF THE QDF POLICY

2.1 This policy formalizes the work of Qualification Development Facilitators (QDFs)
and aligns it to the overall objectives and other policies of the QCTO.
2.2 This policy aims to ensure that through the QDFs role quality qualifications are designed.

3. PRINCIPLES FOR QDF

3.1 QDFs and learner QDFs must commit to honouring the principles to which the
QCTO itself is committed as listed below: (a) Innovation and excellence;
(b) Empowerment and recognition; (c) Respect and dignity;
(d) Ethics and integrity;
(e) Ownership and accountability; (f ) Authenticity;
3.2 QDFs and learner QDFs must signal this commitment by signing a Code of
Conduct, attached to as Annexure A.
3.3 The enhancement of equity is a fundamental principle of the QCTO and will be actively promoted.

4. LEGISLATIVE AND REGULATORY FRAMEWORK

4.1 The Policy on QDFs is developed and guided by the following: (a) National Qualifications Framework Act (Act 67 of 2008);
(b) Skills Development Act (Act 97 of 1998 as amended in 2008);
(c) The sub framework for Trades and Occupations, (once approved by the
Minister of Higher Education and Training);

(d) The QCTO Curriculum and Assessment Policy;
(e) The QCTO Policy on Delegation of Qualifications Design and Assessment to
DQPs and AQPs;
5. FUNCTIONS OF A QUALIFICATION DEVELOPMENT FACILITATOR
5.1 The Qualification Development Facilitator (QDF ) may in accordance with QCTO
model:
(a) Facilitate the process of obtaining an agreement on the occupational qualification scope.
5.2 The Qualification Development Facilitator (QDF ) must in accordance with QCTO
model:
(a) Facilitate the development of occupational qualifications using QCTO qualification development processes leading to the development of an occupational profile; knowledge, practical and work experience curricula and assessment specifications ;
(b) Conduct occupationally relevant research to enhance the quality of the occupational qualification developed;
(c) Capture inputs developed under (a) onto the prescribed QCTO qualifications development IT system;
(d) Deliver, in the QCTO format, the following four documents per occupational qualification to the DQP:
i. Qualification document;
ii. Curriculum document;
iii. Assessment specifications document;
iv. Process report;
(e) Train and mentor learner Qualification Development Facilitator/s on the occupational qualification development process, if assigned to by the QCTO through an SLA with the DQP.

6. CRITERIA FOR THE EVALUATION OF APPLICATIONS TO REGISTER AS A QUALIFICATION DEVELOPMENT FACILITATOR

6.1 The criteria for evaluation of applications to register as Qualification Development
Facilitator are :
(a) An applicant must have participated as a learner Qualification Development
Facilitator appointed through the SLA process;
(b) An applicant must have successfully completed QCTO’s training for
Qualification Development Facilitators;
(c) An applicant as a learner QDF must have developed all documents as stipulated under 5.2(d) and the said documents must have been accepted by QCTO as meeting the required standards;
(d) An applicant learner QDF must have a recommendation for registration from the mentor QDF.

7. APPLICATION FOR REGISTRATION AS A QUALIFICATION DEVELOPMENT FACILITATOR

7.1 A person applying to be registered as a Qualification Development Facilitator
must submit a completed application form (Attached hereto as Annexure B) to the
QCTO.
7.2 Upon receipt of all required documentation specified in the registration criteria, the QCTO will evaluate the application:
7.2.1 If approved, the applicant will proceed to registration.
7.2.2 If not approved, the QCTO must provide reasons for its decision in writing.
7.3 Where a candidate is not approved , they may:
7.3.1 re-apply once they have facilitated a further qualification development process as a learner.
7.3.2 appeal to the QCTO Appeals Committee if they believe the evaluation was not fair.

8. REGISTRATION OF QUALIFICATION DEVELOPMENT FACILITATOR

8.1 Qualification Development Facilitators approved by the QCTO must sign the QCTO Code of Conduct attached hereto as Annexure A.

8.2 The QCTO will register approved Qualification Development Facilitators onto the
QCTO database on receipt of a signed code of conduct.
8.3 Registered QDFs will be required to remain up to date with changes to the QCTO
facilitation model effected over time.

9. CHARGING OF FEES bY THE QCTO

9.1 The QCTO may charge fees for :
(a) registration of qualifications development facilitators;
(b) any other fees as the QCTO, after consultation, determines.

10. DE-REGISTRATION OF QUALIFICATION DEVELOPMENT FACILITATOR

10.1 The QCTO may terminate the registration of a Qualification Development
Facilitator (QDF) on reasonable grounds including on the grounds that a QDF: (a) has breached the Code of Conduct;
(b) has failed to adhere to QCTO quality standards despite remedial intervention.

11. DISPUTE RESOLUTION

11.1 In the event of a dispute arising out of this policy, the parties must endeavor to negotiate in good faith with a view to settling the dispute amicably.
11.2 If the negotiations fail, the dispute must be referred to the QCTO Appeals
Committee for resolution.
11.3 The QCTO Appeals Committee may determine any additional procedure needed to adjudicate the dispute in a fair manner and communicate these procedures to the parties.
11.4 The decision arrived at as a result of QCTO Appeals Committee determination is final.

12. TRANSITIONAL PERIOD

12.1 The QCTO reserves the right to waive certain conditions during the transitional period to enable implementation of this policy.

Annexure A

THE CODE OF CONDUCT FOR THE QUALIFICATION DEVELOPMENT FACILITATORS

We, the undersigned, hereby commit ourselves to abide by the QCTO’s Code of Conduct in relation to all our work. The Code of Conduct to which we agree is as follows:
1.1 promoting the objectives of the NQF
1.2 dealing fairly, professionally and equitably with stakeholders whilst accelerating the redress of past unfair discrimination.
1.3 consulting with all relevant stakeholders that have an interest in the development and assessment of occupational qualifications and sharing of best practice.
1.4 executing our responsibilities and accountabilities timeously and with due regard to the accountability to our constituents that we are committed to serve.
1.5 seeking at all times to create a positive environment for the development and assessment process and respect the historical diversity of learners’ cultural, linguistic and educational backgrounds.
1.6 declaring conflict of interest that infringe on the execution of our delegated responsibilities.
1.7 recusing ourselves from any decision-making process which may result in improper personal gain that will impact negatively on the values cherished by the QCTO.
1.8 recognising the public’s rights of access to information, excluding information that is specifically protected by the law.
1.9 acting in a manner that will respect, promote and protect the goodwill and reputation of occupational qualification family.

Train the Trainer Course

117871 Facilitate learning using a variety of given methodologies also known as Train the Trainer course.

 

Train the Trainer course or facilitator course is a component of continuous professional career development for those aspiring to supervisory or management positions or who is a freelancer, where training is a vital competence. This train the trainer course is often seen as a stepping stone towards enhancing a career in the field of training, learning and development, Human Resources, freelancing as well as supervisory and management roles. This course provides for an introduction to the general principles of learning and development and an insight into the training cycle. The facilitator course is highly interactive and fast paced. Skills on how to prepare, deliver and review training sessions are dealt with on both theoretical and practical levels. This is a challenging and exciting course from which, both participants and organisations gain great benefits.

 

Train the Trainer course outcomes

  • Understanding training needs.
  • Identifying training needs.
  • Determining the session design.
  • Planning and developing a training session.
  • Conducting a training session.
  • Assessing and evaluating training.

 

This unit standard will provide recognition for those who facilitate or intend to facilitate learning using a variety of given methodologies also called train the trainer. Formal recognition will enhance their employability and also provide a means to identify competent learning facilitators.

 

People credited with this unit standard are able to:

  • Plan and prepare for facilitation;
  • Facilitate learning; and
  • Evaluate learning and facilitation.

 

The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:

  • The sector and workplace skills plans.
  • At least three methodologies for facilitating learning.
  • Strategies, techniques and activities for using the kinds of support materials and/or equipment appropriate to facilitation methodologies.
  • Methods for evaluating learning and facilitation.
  • Psychology of group dynamics.
  • Outcomes-based approach to learning.
  • Forms of practice that promote the values described in the Bill of Rights and the principles underpinning the National Qualifications Framework and Employment Equity Act.

 

Train the Trainer – Getting Started

 

Do you want your staff to get the most out of on-the-job training? Whether a result of employee or process changes, ensuring your people receive consistent and useful training is vital for the success of any organisation. Effective on-the-job training engages employees and ensures they understand and retain the information and skills required to do their job well. This one day workshop provides the basics in training skills for the workplace trainer. You will learn practical strategies and techniques to deliver training in a way that is meaningful and useful to participants. It includes an insight into the needs of adult learners, and the common barriers and solutions which a trainer may experience during the training session.

 

The following topics will be covered:

  • identifying principles of adult learning
  • identifying the training need
  • delivering training for the workplace
  • tips for using tools and props during the delivery
  • the role of evaluation and feedback
  • the process of reflection and review.

 

On completing this course you will be able to:

  • understand key adult learning principles
  • identify and determine training needs
  • employ delivery skills for facilitating to small groups
  • understand the role of preparation in training delivery
  • identify the function of evaluation and review.

 

Enrol for our Train the trainer course today and start your freelance career as a qualified Facilitator.

 

 

Train the Trainer Course

117871 Facilitate learning using a variety of given methodologies also known as Train the Trainer course.

 

Train the Trainer course or facilitator course is a component of continuous professional career development for those aspiring to supervisory or management positions or who is a freelancer, where training is a vital competence. This train the trainer course is often seen as a stepping stone towards enhancing a career in the field of training, learning and development, Human Resources, freelancing as well as supervisory and management roles. This course provides for an introduction to the general principles of learning and development and an insight into the training cycle. The facilitator course is highly interactive and fast paced. Skills on how to prepare, deliver and review training sessions are dealt with on both theoretical and practical levels. This is a challenging and exciting course from which, both participants and organisations gain great benefits.

 

Train the Trainer course outcomes

  • Understanding training needs.
  • Identifying training needs.
  • Determining the session design.
  • Planning and developing a training session.
  • Conducting a training session.
  • Assessing and evaluating training.

 

This unit standard will provide recognition for those who facilitate or intend to facilitate learning using a variety of given methodologies also called train the trainer. Formal recognition will enhance their employability and also provide a means to identify competent learning facilitators.

 

People credited with this unit standard are able to:

  • Plan and prepare for facilitation;
  • Facilitate learning; and
  • Evaluate learning and facilitation.

 

The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:

  • The sector and workplace skills plans.
  • At least three methodologies for facilitating learning.
  • Strategies, techniques and activities for using the kinds of support materials and/or equipment appropriate to facilitation methodologies.
  • Methods for evaluating learning and facilitation.
  • Psychology of group dynamics.
  • Outcomes-based approach to learning.
  • Forms of practice that promote the values described in the Bill of Rights and the principles underpinning the National Qualifications Framework and Employment Equity Act.

 

Train the Trainer – Getting Started

 

Do you want your staff to get the most out of on-the-job training? Whether a result of employee or process changes, ensuring your people receive consistent and useful training is vital for the success of any organisation. Effective on-the-job training engages employees and ensures they understand and retain the information and skills required to do their job well. This one day workshop provides the basics in training skills for the workplace trainer. You will learn practical strategies and techniques to deliver training in a way that is meaningful and useful to participants. It includes an insight into the needs of adult learners, and the common barriers and solutions which a trainer may experience during the training session.

 

The following topics will be covered:

  • identifying principles of adult learning
  • identifying the training need
  • delivering training for the workplace
  • tips for using tools and props during the delivery
  • the role of evaluation and feedback
  • the process of reflection and review.

 

On completing this course you will be able to:

  • understand key adult learning principles
  • identify and determine training needs
  • employ delivery skills for facilitating to small groups
  • understand the role of preparation in training delivery
  • identify the function of evaluation and review.

 

Enrol for our Train the trainer course today and start your freelance career as a qualified Facilitator.

 

 

Train the Trainer Course

117871 Facilitate learning using a variety of given methodologies also known as Train the Trainer course.

 

Train the Trainer course or facilitator course is a component of continuous professional career development for those aspiring to supervisory or management positions or who is a freelancer, where training is a vital competence. This train the trainer course is often seen as a stepping stone towards enhancing a career in the field of training, learning and development, Human Resources, freelancing as well as supervisory and management roles. This course provides for an introduction to the general principles of learning and development and an insight into the training cycle. The facilitator course is highly interactive and fast paced. Skills on how to prepare, deliver and review training sessions are dealt with on both theoretical and practical levels. This is a challenging and exciting course from which, both participants and organisations gain great benefits.

 

Train the Trainer course outcomes

  • Understanding training needs.
  • Identifying training needs.
  • Determining the session design.
  • Planning and developing a training session.
  • Conducting a training session.
  • Assessing and evaluating training.

 

This unit standard will provide recognition for those who facilitate or intend to facilitate learning using a variety of given methodologies also called train the trainer. Formal recognition will enhance their employability and also provide a means to identify competent learning facilitators.

 

People credited with this unit standard are able to:

  • Plan and prepare for facilitation;
  • Facilitate learning; and
  • Evaluate learning and facilitation.

 

The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:

  • The sector and workplace skills plans.
  • At least three methodologies for facilitating learning.
  • Strategies, techniques and activities for using the kinds of support materials and/or equipment appropriate to facilitation methodologies.
  • Methods for evaluating learning and facilitation.
  • Psychology of group dynamics.
  • Outcomes-based approach to learning.
  • Forms of practice that promote the values described in the Bill of Rights and the principles underpinning the National Qualifications Framework and Employment Equity Act.

 

Train the Trainer – Getting Started

 

Do you want your staff to get the most out of on-the-job training? Whether a result of employee or process changes, ensuring your people receive consistent and useful training is vital for the success of any organisation. Effective on-the-job training engages employees and ensures they understand and retain the information and skills required to do their job well. This one day workshop provides the basics in training skills for the workplace trainer. You will learn practical strategies and techniques to deliver training in a way that is meaningful and useful to participants. It includes an insight into the needs of adult learners, and the common barriers and solutions which a trainer may experience during the training session.

 

The following topics will be covered:

  • identifying principles of adult learning
  • identifying the training need
  • delivering training for the workplace
  • tips for using tools and props during the delivery
  • the role of evaluation and feedback
  • the process of reflection and review.

 

On completing this course you will be able to:

  • understand key adult learning principles
  • identify and determine training needs
  • employ delivery skills for facilitating to small groups
  • understand the role of preparation in training delivery
  • identify the function of evaluation and review.

 

Enrol for our Train the trainer course today and start your freelance career as a qualified Facilitator.

 

 

Verifier Requirements

The purpose of the Verifier is to Evaluate Education, Training and Development Providers.

We make reference to two different types of verifiers, namely:

1. External or Internal SETA verifiers

2. External or Internal Programme verifiers

3. External Moderatators

External or Internal SETA verifiers
Use for verification of Training Providers, mostly employed by the SETA. External verifiers will be contracted in by the particular SETA.

Minimum requirements is totally dependent on the SETA. Ideal 5 year background of the SETA’s and their processes and Unit Standards ID 15191, Evaluate education, training and development providers, NQF Level 7, Credits 15 or the previous unit standard ID 9939, Evaluate learning systems, NQF level 6 with Credits 18.

Historical some SETA’s also accepted qualifications such as: -50334 ODETDP Qualification NQF:5 Credits:120, -50333 OETDP Qualification NQF:5 Credits:240, or -50331 ODETDP Qualification NQF:6 Credits:145.

External or Internal Programme verifiers
Use for the verification of Training Material. These can be internally or externally recruited by the SETA’s.

Minimum requirements is also totally dependent on the SETA. Ideal 5 years experience working with the SETA’s including full time development for unit standard aligned programmes.

Minimum entry level requirements for this will be: -123394 Develop outcomes-based learning programmes, NQF 5, Credits 10, + -123401 Design outcomes-based learning programmes, NQF 6, Credits 15.

The following qualifications also meets the requirements: -50334 ODETDP Qualification NQF:5 Credits:120, -50333 OETDP Qualification NQF:5 Credits:240, or -50331 ODETDP Qualification NQF:6 Credits:145.

The ETDP SETA (Education Training Development Practices SETA) who currently verify all related unit standards and qualifications should alternatively also provide some guidelines on this topic. With a recent advert places for Learning Programme Evaluators and External Verifiers the following criteria was listed, as per their website:

EXTERNAL VERIFIERS

Key Result Areas:

-To carry out verification site visits to providers when necessary -To evaluate and verify evidence supplied by providers based on the verification policy, procedures and criteria of the ETDP SETA. -To generate reports and recommendations to the ETDP SETA on the findings of the site visit -To identify areas for continuous improvement in the verification system -To identify and inform the ETDQA of any gaps or shortcomings on the quality assurance system of the ETDP SETA -To provide support and capacitate individual providers where necessary -To participate in ETDQA workshops for continuous improvement of the quality assurance system

MINIMUM REQUIREMENTS

-At least five years experience within the ETD Field -Qualification in the Assessor and Moderator unit standards -A tertiary qualification in Education and/or

Source: http://etdpseta.org.za/live/index.php/portfolio/learnerships/103-learning-programme-evaluators-and-external-verifiers

External Moderatators
These can be internal or externally contracted by the SETA to assist with the typical learner certification process.

Minimum requirements is also totally dependent on the SETA.

In most cases only the Unit Standard 115759 Conduct moderation of outcomes-based assessments, NQF 6, Credits 10 will be accepted, but the qualification 50334 ODETDP Qualification NQF:5 Credits:120 is also recommended.

The ETDP SETA (Education Training Development Practices SETA) who currently verify all related unit standards and qualifications should alternatively also provide some guidelines on this topic. With reference to their advert dated 2014 the following requirements was stated:

Scope of Work

Verifiers:

• Evaluate and verify evidence supplied by training providers in accordance with the applicable policies and procedures of ETDP SETA (available on the ETDP SETA website)

• Confirm the results of moderation of assessment against unit standards and/or qualifications, and determine trends • Look for evidence from the moderators’ reports on the validity of the assessment process

• Sample moderated assessments

• Ensure that fair judgement is passed on the moderation of all assessment under review, based on the prescribed ETQA criteria

• Evaluate moderated processes, focusing on learner achievement

• Verify that training providers use registered assessors and moderators

• Record and report on verification findings and make recommendations on continuous improvement in the verification process

• Advise and support moderators

• Provide support to and capacitate individual training providers where necessary

• Participate in ETQA workshops for continuous improvement of the quality assurance system.

Evaluators:

• Evaluate full qualifications and unit standards-based learning programmes in accordance with the ETDP SETA and South African Qualification Authority guidelines, criteria, policies and procedures for learning programme evaluation

• Analyse the qualification and/or unit standard-based learning programme outcomes, together with their assessment criteria and associated information

• Identify areas of development for providers and provide articulate comments and recommendations

• Generate quality reports with clear recommendations on approval status to be granted to providers. The reports must be completed on templates designed by ETDP SETA for this purpose.

Minimum Qualifying Criteria to be Considered for Registration

Verifiers

At least 5 years’ verification experience within the ETD field Profile of consultant/detailed Curriculum Vitae Qualification in the Assessor and Moderator Unit Standards A tertiary qualification in Education and Training and/or related field

Evaluators

Proof of competency in learning programme evaluation Profile of consultant/detailed Curriculum Vitae A tertiary qualification in ETD and/or related field

Also refer to the Verification discussion