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administration

50060 Public Administration NQF5

This qualification (50060 – National Certificate: Public Administrationis to provide a structured programme for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The National Certificate in Public Administration (NQF Level 5) is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.

The National Certificate in Public Administration consists of Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level.

The qualification will therefore enhance the ability of the qualifying learner as a public finance official to perform the necessary administration tasks expected as well as improve management abilities. In this way, the qualification enhances transferability of skills within different spheres of the public sector. At the same time, a learner will gain a firm foundation required for furthering studies at NQF levels 6 and 7. This qualification enables transferability of skills between the private and public sector.

With regard to the implementation of public administration and management reforms, the qualification serves, as a basis of an effective implementation process by defining and identifying those competencies required by technical public officials. The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms. Thus, the qualification contributes to the upfliftment of South African economy in line with the aims of existing skills development legislations through enhancing of skill levels of public sector employees.

Qualifying learners could follow a career within the Public Sector’s:

  • Financial Services.
  • Administration.
  • Management.
  • Accounting.
  • Project/Public Entity Management.

Our pricing is different from region to region, depending on the cost of the venue hire and transport. Pricing will also be confirmed on the individual booking form. Also note that we are NOT VAT Registered and do not charge our clients VAT. All prices quotes is inclusive.

HOW COST IS ABSORBED

40%

29%

30%

1%

  • Venue Hire
  • Facilitator cost
  • Catering
  • Teas & coffees
  • Printing & binding
  • Class Stationary
  • Helpdesk Support
  • Forum maintenance
  • Marketing
  • Staff cost
  • Assessment
  • Moderation Int.
  • Moderation Ext.
  • SETA Audit
  • Registration
  • Certificates

QUALIFICATION DETAILS

SAQA QUAL ID QUALIFICATION TITLE
50060  National Certificate: Public Administration 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  141  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 

SUMMARY

  • 27 Days of classroom. (Quickest 12 month to as long as it takes you – unlimited)
  • KwaZulu-Natal Region R29000
  • Western Cape & Gauteng R29000
  • Current price list is structured on our normal price list. Learners can book for any course as they progress. (No need to book or pay in one go)

List of modules/Unit Standards:

ID UNIT STANDARD TITLE NQF LEVEL CREDITS
Core 120310 Apply client service techniques to improve service delivery 5 6
Core 115405 Apply principles of knowledge management to organisational transformation 5 10
Core 120303 Apply principles of risk management 5 8
Core 120307 Apply South African legislation and policy affecting public administration 5 10
Core 15237 Build teams to meet set goals and objectives 5 3
Core 15216 Create opportunities for innovation and lead projects to meet innovative ideas 5 4
Core 120301 Formulate and evaluate public sector policies and regulations 5 8
Core 114226 Interpret and manage conflicts within the workplace 5 8
Core 116928 Manage diversity in the workplace 5 14
Core 119336 Manage the development and performance of human capital in the public sector 5 12
Core 15222 Promote a learning culture in an organisation 5 3
Core 120306 Manage service delivery improvement 6 8
Fundamental 120304 Analyse, interpret and communicate information 5 9
Fundamental 119342 Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration 5 8
Fundamental 119332 Manage and develop oneself in the public sector work environment 5 10
Elective 10142 Fulfill procurement activities and supervise procurement administration 4 8
Elective 114585 Plan strategically to improve business performance 4 4
Elective 119348 Apply selected GRAP (Generally Recognised Accounting Practices) to periodic accounting reporting process 5 12
Elective 115407 Apply the principles of change management in the workplace 5 10
Elective 115823 Gather and manage information for decision-making 5 5
Elective 117390 Identify and interpret related labour legislation and its impact on the workplace and ensure compliance 5 20
Elective 114879 Promote a productivity improvement strategy 5 10
Elective 10146 Supervise a project team of a developmental project to deliver project objectives 5 14
Elective 115196 Establish, implement and control procurement processes 6 12
Elective 10080 Formulate, design and implement customer service delivery systems and processes 6 8
Elective 10079 Measure and analyse customer service levels 6 12

57824 Public Administration NQF4

This qualification (57824 – Further Education and Training Certificate: Public Administration ) is to provide a structured programme for public officials that work in support of senior management officials in providing for service delivery objectives. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The FETC: Public Administration is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.

The FETC: Public Administration consists of Exit Level Outcomes covering service delivery, applying public sector policy and legislation in their respective work contexts, identifying and solving problems, communications and administration. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level and responsible for implementing specific service delivery objectives within a public sector departmental context. This qualification enables transferability of skills between the private and the public sector.

The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms.

Qualifying learners should be able to follow various careers within the Public Sector’s:

  • Financial Services
  • Administration
  • Management
  • Procurement and Supply Chain Management
  • Supervisory Administration

Our pricing is different from region to region, depending on the cost of the venue hire and transport. Pricing will also be confirmed on the individual booking form. Also note that we are NOT VAT Registered and do not charge our clients VAT. All prices quotes is inclusive.

HOW COST IS ABSORBED

40%

29%

30%

1%

  • Venue Hire
  • Facilitator cost
  • Catering
  • Teas & coffees
  • Printing & binding
  • Class Stationary
  • Helpdesk Support
  • Forum maintenance
  • Marketing
  • Staff cost
  • Assessment
  • Moderation Int.
  • Moderation Ext.
  • SETA Audit
  • Registration
  • Certificates

QUALIFICATION DETAILS

SAQA QUAL ID QUALIFICATION TITLE
57824  Further Education and Training Certificate: Public Administration 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  146  Level 4  NQF Level 04  Regular-Unit Stds Based 


SUMMARY

  • 27 Days of classroom. (Quickest 12 month to as long as it takes you – unlimited)
  • KwaZulu-Natal Region R29000
  • Western Cape & Gauteng R29000
  • Current price list is structured on our normal price list. Learners can book for any course as they progress. (No need to book or pay in one go)

List of modules/Unit Standards:

ID UNIT STANDARD TITLE NQF LEVEL CREDITS
Core 113955 Apply the Batho Pele principles to own work role and context 3 4
Core 113956 Demonstrate knowledge of and apply the Public Sector Code of Conduct in own work roles and context 3 4
Core 242900 Apply administrative principles in the implementation of public sector procedures and work schedule 4 6
Core 242901 Apply the principles of good customer service to achieve public sector objectives 4 6
Core 242903 Define overall public sector culture and values and apply to own work context 4 6
Core 242902 Demonstrate an ability to apply the principles of problem identification, analysis and decision-making within immediate work context 4 6
Core 242880 Demonstrate an understanding and apply the framework and overall mechanics of government in public sector policy 4 6
Core 119351 Apply principles of computerised systems to manage data and reports relevant to the public sector administration 5 10
Core 120307 Apply South African legislation and policy affecting public administration 5 10
Core 119334 Discuss the selected legislative regulatory framework governing the public sector management and administration environment 5 12
Fundamental 119472 Accommodate audience and context needs in oral/signed communication 3 5
Fundamental 119466 Interpret a variety of literary texts 3 5
Fundamental 119457 Interpret and use information from texts 3 5
Fundamental 119465 Write/present/sign texts for a range of communicative contexts 3 5
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6
Fundamental 119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 4 5
Fundamental 119469 Read/view, analyse and respond to a variety of texts 4 5
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6
Fundamental 12153 Use the writing process to compose texts required in the business environment 4 5
Fundamental 119459 Write/present/sign for a wide range of contexts 4 5
Elective 243263 Demonstrate knowledge and understanding of anti-corruption issues in the Public Sector 4 5
Elective 11473 Manage individual and team performance 4 8
Elective 242819 Motivate and Build a Team 4 10
Elective 242861 Participate in budget and general financial management processes within own public sector work context 4 6
Elective 242811 Prioritise time and work for self and team 4 5
Elective 10981 Supervise work unit to achieve work unit objectives (individuals and teams) 4 12
Elective 119345 Apply principles, regulations and legislation underlying supply chain management in the public sector 5 15
Elective 119346 Apply sound communication principles in the coordination of selected public sector communications programmes 5 10
Elective 243264 Customise an anti-corruption strategy at operational level for a Public Sector Department 5 5
Elective 120360 Demonstrate understanding of financial and accounting principles for public entities 5 12
Elective 119332 Manage and develop oneself in the public sector work environment 5 10

 

TRAINING ADMINISTRATION

As mentioned at the beginning of this topic, it is unlikely that one individual can carry out all aspects of the work, and ideally the facilitator will work with a small planning group of resource people who have a good understanding of the local area and the targeted training group.

An important aspect of their work, in planning and design, will be training administration. Much of this is very straightforward but is vital to ensuring that the event runs smoothly. The following checklist is a simple way of ensuring that all aspects are taken care of.

1. Has the trainer been identified and booked and briefed?

2. Has the venue/facility been booked?

3. What resources are needed and have they been booked?

4. What support staff are required?

5. What learning materials are required and are they organised?

6. What equipment is needed and has it been booked?

7. Has the training been advertised? Or have participants been notified?

8. Have participants’ managers been notified?

9. Have joining instructions been sent?

10. Have catering arrangements been confirmed?

11. Has a welcome for participants been organised?

12. What methods of evaluation are being used and are they prepared?

13. Has evaluation material been collected?

14. Has the trainer been debriefed?

15. Have payments been made?

16. Have equipment and materials been returned?

17. Have follow-up letters been sent?

15227 Skills Administration

COURSE SUMMARY

  • Short name:   Skills Administration
  • Full description:  Conduct skills development administration in an organisation
  • Accredited: Yes, ETDP SETA NQF Accredited
  • SETA: Education, Training, Development & Practices Sector Education & Training Authority (ETDP Seta)  www.etdpseta.org.za
  • NQF: 4
  • Credits: 4
  • Duration: 1 day
  • Re-Assessment fees: None
  • Assignment extensions: Up to 18 months at no additional cost.
  • Hidden fees: None
  • Workshops: Weekly in Durban
  • Recognition: Based on the National Qualifications Framework that is Nationally Accepted in South Africa
  • Success rate of learner: Our success rate for complete assignments and certified learners currently is estimated at 99%.
  • Short-cuts: We don’t take any short-cuts such as POE building in the class and follow all the guidelines stipulated by SAQA and the SETA.
  • Discounts: We offer a members discount for returning students, pensioners and NGO discount. Group discounts on own venues are also offered.

SUPPORTING STRUCTURES

Currently we have the following supporting structures in place for our members:

  • Telephone support 7 days a week.
  • Whatsapp –
    • Cell. 0825507946 Tel. 0867227014 English.
    • Cell. Zulu 0727372733 Tel. 0318115749 English/Zulu.
  • Helpdesk – www.trainyoucansupport.co.za – 7 days a week (integrated email and sms notifications).
  • Weekly workshops in Durban on Fridays between 8am and 12am.
  • Skype support – contact helpdesk for details.
  • Members private forum with model answers to all  activities including JOB opportunities.
  • Private Members forum on www.trainyoucanforum.co.za.
  • FREE members video blog on Youtube. www.youcantrain.co.za
  • JOB opportunities for FREELANCERS. www.skillsjobs.co.za

Skills-Forum

 

Youtube

COURSE DETAIL

  •  This course is based on the Unit Standards 15228 – click here to read more
  • People credited with this unit standard are able to:
    • collate and store data related to skills development
    • provide information related to skills development
    • contribute to the improvement of systems and procedures related to processing skills development data.
  • Purpose of the course:
    • This Unit Standard is intended for persons who support, or seek to support, skills development facilitation. The Unit Standard will be especially useful to human resource development officers who plan to take on skills development facilitation roles.
  • Each learner will receive a learner guide and workbook during the contact session that will assist them with the building of their POE (Portfolio of Evidence).
  • Learner will receive full instruction from us before the course to assist with the preparation of the course. Where possible additional resources will be provided to learners who are not able to get there resources.
  • Learners are required to apply skills and knowledge obtained on the course in the workplace. As learners apply these skills, they produce evidence, which needs to be compiled into a portfolio of evidence (POE). This POE is submitted to Trainyoucan for assessment. Learners will receive a workbook and portfolio guide, which will guide them through the process. Any additional resources required will be provided by Trainyoucan to the learner, free of charge.

WHO SHOULD ATTEND

  • Training Manager
  • Mentors & Coaches
  • HR Persons
  • Managers who need to assess their staff
  • Persons with no formal experience of the SETA and the NQF
  • Recruitment Staff
  • Learning material developers looking to enhance their programmes
  • Anyone else who can benefit from assessment methodologies
  • New training providers applying for accreditation
  • Employers running learnerships

Also learners who study towards their ODETDP SETA Qualification. Click here for more detail

ENROLMENT REQUIREMENTS

  • The credit calculation is based on the assumption that learners are already competent in the learning area in which they will provide training. (Have scope or experience to train in a specific field.)
  • Minimum of 14 days workplace experience in training or facilitation. (part time or full time)
  • Basic communication skills (English = reading and writing skills on a NQF level 4 (Grade 12 or equal))
  • Able to attend the contact session and any of our workshops offered.
  • Access to email and where possible to the internet for research.

Learner preparation for the contact session (Classroom Training)

a) COMPULSORY:

  • Attending the full contact session. (Classroom Session)
  • Copy of ID and CV for registration purposes. (Indicating previous workplace experience)
  • Pen and paper.
  • A4 lever arch file + 12 dividers. (Cheap dividers)

b) OPTIONAL: (Not required but for those who want to start with the research)

  • Laptop
  • Organisation or Provider policies where available or at least knowledge of the organisations policies if any. These might include: Where possible will TRAINYOUCAN provide template policies to learners who do not have access to these policies.
  • Visit your SETA’s website and determine if they have any policies or rules of contact for their assessors available. Where not possible will TRAINYOUCAN provide a copy of this.
  • Visit any SETA of your choice and obtain a copy of the Assessors Registration template that you must complete on completion and submit to your SETA. This is very helpful if you have any questions or answers regarding the completion of this document. (Where possible will TRAINYOUCAN provide copies of this.
  • Internet access to view additional support on our Forum

PROCESS FLOW

  1. Enrol as a learner with Trainyoucan by completing the application form. (PDF document or the online enrolment)
  2. Attend the contact session with Trainyoucan. (Each course starts with a 2 hour induction on the SETA’s and explaining the accreditation process. (Most of the learners find this very useful.)
  3. We provide you with all the learning material that you need, including a workbook that you must complete. (Outside the classroom as required by the Unit Standard and OBE Learning)
  4. You complete the workbook and submit this to our offices for assessments, or you can attend any of our FREE workshops for additional support. Any person who attended any of our courses can attend our workshops for FREE. One of the assessors can also evaluate your POE (Portfolio of Evidence) during the workshop and provide you feedback immediately.
  5. Your POE is submitted to our Assessors that will complete the assessment process and provide directly feedback to you through our online tracking system.
  6. Your file is scheduled for verification with the relevant SETA and uploaded on completion. Your final Certificate will only be issued once the SETA verified your POE for security reasons and a final SOR will be issues. (SOR, also called the “Statement of Results” will be issued by the relevant SETA once the process was completed). You MUST receive your SOR one completion from any provider as proof that you were registered. NO SOR = NO ACCREDITATION. (Bear in mind that this process can take up to 3 months to complete.
  7. We provide you with all the guidance and resources to register with the relevant SETA of your choice.

ACCREDITATION AND QUESTIONS YOU SHOULD ASK

The criteria for the accreditation of training providers define a number of requirements that include:

  • Administrative procedures and record keeping and policies.
  • Management review
  • Authorization of affiliates
  • Tutor selection, training and performance review
  • Issuance of training certificates
  • Learner Support
  • Delivery, Assessment and Moderation practices

NOTE: There are basically two different types of accreditation:

  1. The training provider or the institute must be accredited by a SETA. “ETQA” (Their offices, policies and procedures. This can be any SETA = does not matter what type of courses they offer.)
  2. Each learning programme or qualification is accredited with the relevant SETA “ETQA” who is responsible for this programme. Also note that the word “accreditation” does not mean they SETA accredited. It must say “NQF Accredited”.

 Before you can start with any course you should ask the following questions:

  • Is the course accredited and with what SETA?
  • What is the process and duration from start to completion?
  • Are there any additional fees for support to re-submission?
  • Entry Requirements? Do you charge for registration and why?
  • What discount can I get if I do more courses with your institute?
  • What after support and resources to you offer?