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  • Skills Development Act amendment 15 Dec2017
    by TUCT on January 18, 2018 at 12:02 pm

    The minister of Higher Education published a proposal to change the Skills Development Act, comments due before the 31st of January 2018. Some highlights of these amendments propose to: The good: 1.   Remove SETA regional offices and create one central sharing system/office to be more effective. 2.   Sharing of resources, such as IT and HR. 3.   SETAs to … Continue reading "Skills Development Act amendment 15 Dec2017" […]

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The functions of an Assessment Quality Partner - AQP

An Assessment Quality Partner must, in respect of the qualifications and part qualifications specified in the Service Level Agreement; recommend the external assessment specifications document for approval by the QCTO; recommend the external assessment specifications document for approval by the QCTO; develop and maintain a national data-bank of instruments for external assessments;publish exemplars of external assessments;recommend to the QCTO the accreditation and withdrawal of accreditation of skills development providers for the knowledge and/or practical skills component using criteria and guidelines provided by the QCTO; register assessors and moderators for the external assessments;develop c[...]

Evaluate your verbal communication

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While words only account for approximately 7% of the meaning people ascribe to your communication, tone of voice accounts for 38% of the meaning. So, it’s obvious that to be a successful communicator, you need to be aware of your verbal cues and clues (e.g., everything from words to sighs, moans, grunts).

-Inflection

      refers to ups and downs in talking. Inflection helps you signal to your partner what’s important and may even indicate your emotional state (especially combined with volume and pitch).

-Volume

      indicates the degree of loudness to your voice. Again, volume can indicate your energetic involvement with a topic and gives your spouse clues about your temperament and mood.

-Pacing

      deals with your rate of speech or the speed of your talking. Matching your rate of speech and your intensity to that of your partner creates rapport and connection.

 

      Word choice of course means what words you use to convey your message. Though words may have specific definitions, our lifetime of experience with a word means that our meaning for the word and someone else’s meaning might be quite different.

-Silence

    refers to those gaps in our conversations. (Though silence is “non-verbal” it’s the absence of verbal communication, that’s why I’ve included it in this list.) Allow room for your partner to absorb what you’ve said and give yourself the space to take in what he/she is communicating to you.

As you engage in the next conversation with you partner, bring these aspects of verbal communication into your awareness. Are your choices enhancing communication or bringing about a disconnection? See what subtle changes you can make to connect with your partner and communicate in a productive, honoring, and meaningful way.